Terms of service

Welcome to Wicked Wolf Boutique! By accessing, browsing, or purchasing from our website (www.wickedwolfboutique.com), you agree to the following Terms of Service. Please read them carefully before using our site.

1. Use of Website

By using this site, you agree that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, and you agree not to violate any laws in your jurisdiction while using our service.

2. Accuracy of Information

We do our best to ensure all information on this website is accurate and up to date. However, occasional errors may occur. Wicked Wolf Boutique reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

3. Product Availability & Custom Orders

All products are subject to availability and may be limited in quantity.

  • Custom and personalized items are made-to-order and production times vary by item.

  • Specific turnaround times are listed on each product page.

  • We reserve the right to discontinue or change items at any time.

4. Order Accuracy & Responsibility

You are responsible for entering accurate order information, including:

  • Spelling of names

  • Monogram order

  • Shipping address

Wicked Wolf Boutique is not responsible for mistakes made by the customer at checkout. Please triple-check all details before submitting your order.

5. Refunds, Returns & Exchanges

Due to the personalized nature of most products, all sales are final. We do not offer refunds or exchanges on:

  • Customized or monogrammed items

  • Orders with incorrect information entered by the customer

If you receive a defective or incorrect item due to our error, please contact us within 3 business days of delivery with your order number and a clear photo.

6. Shipping & Delivery

Processing time for most orders is 7–10 business days before shipping. Once your package is shipped, you will receive a tracking number by email.

⚠️ Wicked Wolf Boutique is not responsible for shipping delays, lost/stolen packages, or delivery errors caused by the carrier. Please contact the carrier directly for delivery updates once your order has left our studio.

7. Communication Policy

We do not handle order questions via social media.
For accurate and documented communication, please contact us via:

8. Intellectual Property

All content, product designs, images, and branding on this site are the property of Wicked Wolf Boutique. You may not reproduce, copy, or exploit any portion of the site or products without express written permission.

9. Third-Party Services

We may use third-party providers (e.g., payment gateways, shipping carriers) to fulfill parts of your order. Your data is subject to their privacy and handling policies.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted to this page. Continued use of the site after updates constitutes your acceptance of the revised terms.

Questions?
Please contact us at support@wickedwolfboutique.com if you need help or have questions about our Terms of Service.